Service

A. General Information

1. Title

Clickargo

2. Implementation period of the project/service:
From
2023
To
--
3. Website
https://guud.company/clickargo/
4. Geographical coverage
Global
Hub Point: Singapore
5. Participating agencies/entities of the project/service:
a. Development stage
Lead agencies/entities
GUUD
Other participating agencies/entities
--
b. Operational stage
Lead agencies/entities (op)
--
Other participating agencies/entities (op)
--
6. Main stakeholders/beneficiaries of the service
Traders (big enterprises)
Traders (SMEs)
Transport
7. Business process category of the service
Commercial Transactions
Forwarding and cargo handling
Transport

B. Lessons Learned

8. Summary description of the project/service
Brief Summary

Clickargo is a platform that brings connectivity to all stakeholders such as customs, terminal operator, cargo owner, freight forwarder, trucking company and container depots in the logistics ecosystem. Its modules provide an end-to-end logistics experience from compliance, shipping to payment. 

a. Objective(s)

Ease logistics activities on compliance, shipping, payment and trucking operations.

b. Business need for the service (background)

Connecting stakeholders within the logistic ecosystem to improve the end-to-end experience and offer smoother processes.

c. Business process covered*

Logistics, payments, transport, customs processes

d. Overall architecture and functionalities*

- Declare: Connect with Customs and government autorities enabling faster, smoother real-time processing of trade documents. Harnessing technologies such as Cognitive Machine Reading (CMR) powered by artifical intelligence (AI) and API connection for 3rd party system integration to accelerate Customs Declaration and Cross Border Information Exchange. - Gatepass: Do away with traditional paper-based Gatepass documents. Allows application and payment for your Gatepasses digitally, allowing an easy way to enter and exit the ports with containers efficiently and manage your documentation more efficiently. - Truck: A seamless fleet management and tracking system provides greater transparency and improves efficiency, empowering you to adjust the delivery schedule easily whenever needed.

e. Relevant document/figure
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9. Documents and data exchanged via the service

Customs declarations, freight data, payment data.

10. Data models/databases, proprietary solutions, hybrid approaches
--
11. Main challenges faced during the service
--
12. Lessons learned from the service

- Truck operations in Singapore through a single platform, - Seamless end-to-end logistics platform from compliance, shipping to payment in Singapore.

13. Main benefit(s) of the service
Transaction Cost savings*
Transaction Time savings
Simplified process
13A. Elaborations/detailed description on benefits gained
--
14. Technical/financial/capacity building/other assistance
--
15. Future plan for expansion of the service
--
16. Other information or relevant references on the service
--
17. Relevant document regarding the service
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C. Relevant Standards

18. Name(s) of any international, national legal instrument underpinning the service
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19. Electronic message standard
19A. Electronic message standard supporting the service
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19B. Type of standard for electronic message applied for the service
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20. Technical communication standard
20A. Technical communication standard supporting the service
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20B. Type of technical communication standard applied for the service
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21. Security-related standards*
21A. Security-related standard supporting the service
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21B. Type of security-related standard applied for the service
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22. Other Technical Information
22A. Interface developed for data exchange with an internal system
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22B. Other technical implementation information
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